Service Desk Team Lead/Consultant - Source Technology
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CORONAVIRUS UPDATE

We will continue to deliver our SGI services to the high standards you would expect of us. We have adapted our way of working and have robust and flexible plans in place so we can continue to support you during this uncertain and difficult time.

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    About this role

  • Location

    Cambridge

  • Salary

    GBP28000 - GBP32000 per annum

  • Type

    Permanent

  • Division

    infrastructure

  • Reference

    SC3556_1584986686

  • Start date

  • Managing this role

Principal Consultant

Sarah Scrutton

+44 (0) 20 3865 4617

sarah@source-technology.com

Description

Service Desk Team Lead/Consultant (O365, MS, Cloud) – Cambridge – £28k-32k + benefits

A brilliant opportunity for a Service Desk Consultant to work for a FMCG company in Cambridgeshire who are hiring multiple people as a part of their exponential growth in their IT department.

Skills:

  • Strong customer service skills
  • 5+ years experience within the service desk/support
  • Demonstrated 1st line support skills (Office365, Active Directory, MS Applications)
  • Experience with ticketing systems, handling service requests and incidents via phone and email
  • Ability to train junior members

Full spec shared on request.

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